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Privacy Policy

A Legal Disclaimer

Last updated: December 2025

Thank you for visiting HatsRx.com.
Your privacy matters deeply to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number (optional)

  • Shipping & billing addresses

  • Payment details (processed securely through third-party processors)

  • Account login details (if you create an account)

  • Messages sent to customer support

  • Product reviews or submissions

  • Subscription (“Prescription Service”) signup details

B. Information Automatically Collected

When you browse the Site, automated technologies may collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Pages viewed & time spent

  • Referring website

  • Cart activity

C. Information From Third Parties

If you connect with us through social media, advertising partners, or payment processors, we may receive additional information needed to complete your order or improve your experience.

2. How We Use Your Information

We use information to:

  • Process and fulfill orders

  • Communicate about purchases, deliveries, and support

  • Manage your HatsRx account

  • Provide the monthly HatsRx Prescription subscription service

  • Improve website performance and user experience

  • Display personalized ads or recommendations

  • Detect and prevent fraud

  • Comply with legal requirements

We never sell your personal information.

3. Payments

All payments are processed securely through third-party providers such as:

  • Wix Payments

  • GooglePay

  • PayPal

We do not store your full credit card details on our servers.

4. Cookies & Tracking Technologies

HatsRx uses cookies to:

  • Remember your cart

  • Save your preferences

  • Analyze traffic and behavior

  • Improve site speed and functionality

  • Deliver relevant ads

You may disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We may share information with trusted service providers, such as:

  • Shipping carriers

  • Payment processors

  • Email & SMS communication platforms

  • Fraud prevention tools

  • Web analytics platforms (Google Analytics, Wix Analytics)

  • Marketing & advertising partners

  • Subscription billing services

These partners use your information only to perform services on our behalf.

We do not sell your personal data.

6. Data Security

We take strong measures to safeguard your information, including:

  • SSL encryption

  • Secure checkout

  • Access-restricted databases

  • Regular vulnerability testing

  • Compliance with Wix’s built-in security protocols

However, no internet system is 100% secure.
We encourage you to use strong passwords and protect your account.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your data (“Right to be forgotten”)

  • Opt out of marketing communications

  • Request a copy of your data

  • Limit or restrict certain processing

  • Disable cookies or tracking

To exercise any rights, contact us at hatsrxemail@gmail.com

8. Email & SMS Communication

By joining our newsletter or providing your contact information:

  • You may receive updates, promotions, or order-related messages.

  • You may opt out anytime by clicking “Unsubscribe” or replying STOP for SMS.

We keep marketing messages respectful and minimal.

9. Children’s Privacy

HatsRx does not knowingly collect or store personal information from children under 13.
If you believe a child has submitted information, contact us immediately.

10. Third-Party Links

Our site may contain links to external websites such as Instagram, TikTok, or YouTube.
We are not responsible for the content or privacy practices of those sites.

11. Data Retention

We retain information for as long as necessary to:

  • Provide services

  • Maintain records for legal or tax purposes

  • Improve customer experience

You may request deletion at any time.

12. International Users (GDPR Notice)

If you are visiting from the EU/UK:

  • Your data may be transferred to servers outside your region.

  • We rely on standard contractual clauses and secure practices to protect your data.

  • You have GDPR rights such as access, correction, deletion, and objection.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect any changes.

Continued use of the Site after changes means you accept the new terms.

14. Contact Us

If you have questions, need help, or want to exercise your rights, contact:

📩 Email: hatsrxemail@gmail.com
📍 Brooklyn, NY

We’re here to help, with love, care, and good vibes. 💛🎩

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